This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.torrisonstone.com/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
COMMUNICATION VIA SMS AND MOBILE MESSAGING
By providing your mobile phone number to Torrison Stone & Garden (“Torrison Stone & Garden”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Torrison Stone & Garden. Standard message and data rates may apply. Please contact your mobile carrier for details.OPTING OUT
You may opt out of receiving SMS messages from Torrison Stone & Garden at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.USE AND PROTECTION OF MOBILE INFORMATION
Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Torrison Stone & Garden will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.CONSENT AND ACCEPTABLE USE
Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.Acceptable Use Policy
Consent Requirements
Obtaining Consent:You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:
- A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
- Disclosure of the type and frequency of messages.
- A link to this AUP and our Privacy Policy.
Sample Opt-In Language
“By checking this box, you consent to receive text messages from Torrison Stone & Garden regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”Revocation of Consent (Opt-Out)
Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.Identification
All outbound messages must clearly identify Torrison Stone & Garden as the sender, unless they are part of an ongoing conversation initiated by the recipient.Message Content Restrictions
You may not use our Services to send or facilitate content that includes:Unsolicited or Spam Messages
- Advertising or promotional messages without explicit user consent
- Purchased phone lists or shared third-party consents
Illegal or Restricted Content s
- Child exploitation material
- Hate speech or incitement to violence
- High-risk financial services (e.g., payday loans, crypto schemes)
- Debt relief or credit repair services
- Cannabis, CBD, or other controlled substances
- Prescription drugs without a license
- Gambling or betting content
- "Make-money-fast" or deceptive income claims
SHAFT Content
- Sexually explicit material
- Hate-based content
- Alcohol promotions
- Firearms and ammunition sales
- Tobacco or vaping products
Fraudulent or Malicious Content
- Phishing or impersonation
- Malware, spyware, or viruses
Evasion and Abuse
You may not:- Use URL shorteners from shared public domains (e.g., Bit.ly)
- Misspell keywords or evade detection filters intentionally
- Send similar messages from multiple numbers (“snowshoeing”)
- Alter headers or spoof sender identity
Frequency and Reconfirmation
If you send recurring messages, you must:- Inform users of the frequency
- Include regular reminders about opt-out options
- Reconfirm consent periodically as required by law
Enforcement
Violations of this Policy may result in:- Warning or temporary suspension
- Termination of access to messaging services
- Reporting to telecommunications carriers and regulatory bodies
Privacy and Data Usage
We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.SMS Terms & Conditions
These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Torrison Stone & Garden, (“Torrison Stone & Garden,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.Brand Name
Torrison Stone & GardenTypes of Messages You May Receive
By opting in, you may receive:- Appointment reminders
- Account notifications
- Product or service updates
- Customer support communications
- Promotional and marketing messages (only if consented to)
Message Frequency
Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.Message and Data Rates
Standard message and data rates may apply. Please contact your carrier for details.Opt-Out Instructions
Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.Customer Support
- Text HELP for assistance
- Email: Listed in the footer of this site
- Call: Phone number listed in the footer of this site
Privacy & Data Use
Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.Changes to Terms
These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@torrisonstone.com, by filling out our contact form, or by mail using the details provided below:
422 Main Street
Durham, CT 06422