Frequently Asked Questions

We do not install stamped concrete. However, we can remove and replace stamped concrete with pavers or natural stone materials. 

No, we do not sell stone or other building materials at retail. 

No, we do not do asphalt paving. We can install stone or paver driveways, however.

No, we do not offer snow plowing services. 

No, we do not offer tree removal or trimming services. However, we can  recommend local arborists if needed. 

Our designs are property of Torrison Stone & Garden until you decide to move  forward with an installation by our crews. Once you have deposited on your project,  we will give you copies of the design.  

Yes you can, however, changes to the design prior to, during, or after installation can affect the timeline and cost of your project. Please speak with your project manager to  discuss options. 

Yes, we offer 1 year workmanship warranty for all of our work as well as pass along  any product and supplier warranty for materials. 

You do not need an appointment to visit the showroom. However, scheduling a  showroom appointment guarantees that a Sales Representative or Project Manager  will be available to discuss your specific project. 

We schedule showroom appointments for projects on Saturdays (exceptions during  our Winter Schedule). If you are unable to meet with your Sales Representative or Project manager during normal business hours, please contact our front office as  they can work with you to meet your needs. 

While our primary service area is Connecticut, we occasionally travel to Western Rhode Island, Massachusetts, and New York for select projects. Contact us to discuss your specific location. 

No we normally do not charge for consultations outside our standard service area. Speak with our team to discuss your project and if it is something we would be  interested sending someone out to. 

We serve Durham, Middlefield, Middletown, Essex, Chester, Deep River, Higganum, Haddam, Old Saybrook, Westbrook, Clinton, Madison, Guilford, and Killingworth. 

No, we do not offer one-time mowing services. 

Yes, we offer fertilization and weed control services as part of our lawn care  programs. 

While we do not install irrigation systems, we have trusted partners who  specialize in irrigation. 

Before your project starts, we recommend clearing the work area of personal items and notifying neighbors about the project timeline to minimize disruptions. 

Yes, we can integrate existing features into your new design, provided they meet structural and aesthetic requirements. 

Timelines vary depending on the scope of the project, time of year, and availability  of material. For most projects we are able to get to them within a 2-3 week timeline in the height of the season. Our design build projects can take as little as 4-6 weeks and as long as 6+ months depending on a variety of factors. 

Yes, we offer maintenance packages for many of our completed projects, including seasonal cleanup, yard maintenance, patio care, power washing, and more.  

We work with high-quality natural stone, pavers, and other durable materials that complement your landscape. 

Yes, we will assist with permitting and town approvals as required for your specific project and location. 

Our 25 years of experience, award-winning designs, skilled team, and commitment to customer satisfaction set us apart from competitors. 

Our design consultations include an initial discovery call to understand your vision, a site evaluation, and initial design concepts. Our design build process provides  opportunity for revisions and input from clients for each design concept. Detailed designs are included when you move forward with our services. 

We accept cash, ACH, checks, and major credit cards. Financing options are also available through our partners, Lyon Financial and HFS Financial. We strongly encourage ACH payments. 

Yes, a deposit is required to secure your project on our schedule. The amount varies based on the project size and scope but is typically 50% of the project total to be scheduled and have material ordered.  

Yes, we now offer financing with Lyon Financial and HFS Financial. 

Yes, we provide solutions for drainage issues as part of our landscape design and installation services. 

Yes, we partner with outdoor lighting specialists that can incorporate design and installation as part of our outdoor living services. 

Yes, all of our crews are fully insured, and we comply with all state and local  regulations. 

Absolutely! You can visit our portfolio on our website or schedule an appointment to  visit our showroom, where we showcase completed projects.

Yes, we have certified in-house Landscape Architects and Designers to bring your vision to life. 

We offer free initial consultations to discuss your project needs. Estimates are  provided based on project scope. 

We recommend scheduling as early as possible, as our calendar can fill up quickly during peak seasons. If you are trying to have your project completed by Memorial  Day or July 4th you will need to discuss it with your Sales Representative as we strongly encourage you to deposit so that you can lock your spot on our production  schedule. 

We monitor weather conditions closely and adjust our schedules to ensure the safety of our crews and the quality of our work. 

For safety and privacy reasons, we do not allow visitors to active job sites. However, you can view completed projects in our portfolio or showroom. 

We take great care to minimize disruptions and restore affected areas as part of our service. Your project manager will review site plans with you before starting. 

Yes, we’re happy to provide references upon request. You can also find testimonials on our website and social media pages. 

Yes, we specialize in custom outdoor kitchens, fire pits, and fireplaces to enhance your outdoor living space.

Our photo gallery showcases custom patios, intricate stone walls, stunning gardens, and more—all designed with precision and care. Let our featured projects inspire your next outdoor transformation.