Working With Us
Torrison Stone & Garden happily provides free estimates. When you call us, we’ll ask you a few questions about the project you are considering. This helps us send the most appropriate project manager to estimate your project. We’ll work with you to select a date and time that is convenient for you.
Finalizing Your Project
After we’ve met to discuss your project, we will send you a proposal, usually by email, detailing the scope of the work including material suggestions, specifications and an estimate. This is your opportunity to review the proposal, ask questions, and tweak the design and materials. If possible, we’d like to schedule a follow-up appointment in our showroom where you can choose from numerous samples. Seeing the materials in-person at this stage ensures you know exactly what you’re getting.
Once your design is finalized, we require a signed contract and a 50 percent deposit before you are added to the schedule. Please notify us of any dates you wish us to work around. We will provide an approximate start date on our project calendar, subject to change – weather, material availability, and changes to the scope of the project can impact your start date.
We are proud to have several teams of highly skilled masons and landscapers led by knowledgeable foremen and project managers. We align our crews to match the needs and materials for each project. During the installation, there will naturally be disruption to your property, including stone dust and noise including saws or power washing equipment. We will maintain the highest respect to your property and if the project is multiple days, our crew will leave the area picked up and neat after each work day. To assist our crews, please keep the work area and driveway clear during installation. It is also helpful if you can provide access to outside water for mixing cement and mortar.
We will be calling you as we get close to the start, but please feel free to call our office anytime to see where you may be on our schedule.